I have seen issues with dual-receiving dongles in Windows 10 but that was with a Microsoft Combo(ironically) and the replacement Logitech combo is working fine. If none of that works, depending on how long ago you got the combo, think about returning or exchanging it. Logitech K330 Wireless Desktop Keyboard and Wireless Mouse Combo Entertainment Keyboard and Mouse. Try moving the Unifying receiver to a USB port closer to the mouse and keyboard. Logitech C-U0007 Unifying Receiver for Mouse and Keyboard Works with Any Logitech Product That Display The Unifying Logo (Orange Star, Connects up to 6 Devices) (C-U0007) 4.2 out of 5 stars. This is mostly for customization but it may have some special drivers that will help.= Remove metallic objects between the mouse/keyboard and the Unifying receiver. Unplug the dongle, plug it in to a different port for the plug-n-play to install it again.ĭownload the Set Point software from Logitech Here. Uninstall and delete the local data for the driver. Since these work off one dongle they may be grouped in one or the other option. There will be an option for Keyboards and a separate option for Mice. Reinstall the driver by going to This Computer->Computer->System Properties->Device Manager. Then you will know that it is the keyboard and not your computer. Un-pair and re-pair your device to the keyboard. Move the keyboard closer to the computer or tablet. Check the distance from the dongle to the keyboard and move it closer if possible.Ĭonnect this combo to a different computer and see if the issue shows up there too. If your keyboard frequently stops working and you keep having to reconnect it, try these suggestions: Keep other electrical devices at least 8 inches (20 cm) away from the keyboard.
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